If you're in a crisis now...
1. Relax -- take a deep breath and give yourself a moment. It won't hurt your situation.
2. Take immediate action to make sure the situation will not get worse:
- Ensure that people in danger are made as safe as possible. If your location is unsafe -- move to a safe location, if possible.
- Protect property in danger if you can do so safely.
- Establish a perimeter around the situation, prevent others from entering a danger area, or being exposed to risk.
- Take control of communications between your organization and the media, local community etc. Make sure all external communications are funneled through one source to ensure accuracy, consistency and strategic interests are included.
- etc.
3. Assess your situation.
4. Make a plan.
5. Make it happen.
